Refund, Cancellation & Package Policies
Private lesson cancellation policy: Arete Dance Center operates private lessons on the premise that dance needs consistency and repetition. Most clients and instructors need a consistent schedule that fluctuates as minimally as possible. Packages are discounted on the premise that lessons will be taken on a once-weekly (or more) standing appointment basis. When you schedule a lesson, you are reserving that slot of your instructor's time and reserving allocated studio space.
Some of our instructors travel for upwards of an hour (each way) to reach the studio, so we ask that you cancel at least 24 hours in advance in order to avoid a "late cancellation" charge (the cost of the missed lesson). Although our cancellation policy is 24 hours to avoid being charged for the lesson, please be courteous and give us as much advance notice as possible so that we may have time to re-book the released lesson slot/notify your instructor of the change in their schedule.
Rescheduling: At the discretion of the management, your instructor may be able to re-book your time slot without enforcing the cancellation policy if we are able to re-book your lesson within the same week.
Group classes: Teachers are often paid (or pre-paid) for their work/time for teaching and planning group classes, especially series classes (Intro to Ballroom Series). Oftentimes, ADC goes a step above the rest to ensure group classes have as even a number of leaders to followers as possible. Pre-registration is required for the Introduction to Ballroom Series. Space is limited for participants' comfort. Due to this, group series classes are non-refundable and not transferable to others.
Punchcards: Punchcards are non-refundable but may be transferred to another student. 10 Use Punchcards expire in 4 months and 20 Use Punchcards expire in 6 months from purchase.
Gift certificates: Gift Certificates are non-refundable but fully transferable. Expire one year from date of purchase unless explicitly granted an extension.